Privacy Policy

At LUJI , we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, mobile app, or any other services . Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit/debit card details or other payment methods (processed through secure third-party payment processors).
  • Account Information: If you create an account, we collect login details and purchase history.
  • Usage Data: Information about how you use our Services, including browsing and shopping activities.
  • Device Information: IP address, browser type, operating system, and mobile device identifiers.
  • Location Data: If enabled, we may collect your device’s geographic location to provide location-based services (e.g., store locators).

2. How We Use Your Information

We use your information to:

  • Fulfill and manage purchases, orders, and deliveries
  • Communicate with you about products, promotions, and updates
  • Improve our products, services, and customer experience
  • Personalize your experience with our brand
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Trusted partners who help us operate our business (e.g., payment processors, delivery services, marketing platforms)
  • Legal Authorities: When required to comply with applicable laws or to protect our rights

4. Data Security

We use administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices and Rights

Depending on your location, you may have rights to:

  • Access or correct your personal data
  • Request deletion of your information
  • Opt out of marketing communications at any time
  • Withdraw consent (where applicable)

To exercise your rights, please contact us at [lujisweets@gmail.com].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and serve personalized content. You can manage your cookie preferences in your browser settings.

7. Children’s Privacy

Our Services are not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

LUJI
Email: lujisweets@gmail.com
Phone: +91 6238068141
Address: 10/169B,Urokad,p o kundukad, Thrissur – 680028,Kerala,India